BOOKINGS EXPLAINED 

  • Wild Wolf’s Studio reserves the right to alter and amend our timetable as needed.
  • Students will not be allowed to enter the class once it has started (excluding Mum Baby and Pregnancy Yoga).
  • If you have booked a place but have not arrived 5 minutes before the start time, we reserve the right to give your place to someone else on the waiting list and you will loose your credit.
  • We cannot offer refunds if you are late.
  • Waiting list for classes – only available in-studio.
  • We take no responsibility for any other booking platform cancellation policy.

 

CLASS CREDITS, PASSES AND MEMBERSHIPS EXPLAINED 

  • Drop in sessions are valid for 1 month after purchase.
  • 5/10 Class passes are valid for 3/6 months from the date they are first used.
  • All passes and memberships are to be used by the purchaser only, they are non transferable and cannot be shared. However we sell vouchers to give away in your name or the person you want to give it to.
  • All passes and credits are valid for classes only.
  • All passes and credits are non transferable, non refundable and cannot be extended.

 

MEMBERSHIPS EXPLAINED

Unlimited membership

  • Unlimited access to classes, 20% off studio run workshops.

Daytime Membership

  • You can attend any class before 5pm Mo- Fri, 10% off studio run workshops.

Triweekly

  • 3 classes per week, no time restrictions, 10% off studio run workshops.

Biweekly

  • 2 classes per week, no time restrictions, 10% off studio run workshops.

 

MEMBERSHIPS – TERMS AND CONDITIONS

  • Memberships are valid for classes only, however different memberships provides % discounts on in-house workshops.
  • Memberships require an automatic payment to be set up through Mindbody, which will take the payment from your stored card monthly.
  • All memberships require a minimum 3 month commitment, thereafter you can cancel your membership with 1 month notice. Refer to cancellation policy below.
  • Your membership will renew via direct debit on the same date every month.
  • Memberships cannot be shared, and are non-transferable or refundable.

 

MEMBERSHIP – CANCELLATION POLICY
 
As a member you shall agree to a monthly charge of (chosen membership amount) that will be applied at the time of purchase and is effective for a minimum of 3 months from the selected start date.

Cancellation: After 3 months the membership can be cancelled with 1 months notice, should you cancel in-between payments, the subsequent payment will be the last one.
There are no refunds of memberships that have been paid but not used.

Freezing/suspending: After 3 months the membership can be frozen. This would requires a minimum of 1 month. Memberships can only be frozen in line with your direct debit schedule. If you decide to freeze your membership, please contact Wild Wolf’s anytime in between your payments and we will help you to freeze your membership.

Wild Wolf’s Yoga reserves the right to change or end any monthly subscription and will provide customers with at least 1 months notice of any cancellation or alteration.

 

CANCELLATIONS POLICY AND ADMIN FEE EXPLAINED

(If you have booked on to a class/retreat/training/workshop: read our cancelation policy for each service)

Admin fee:

In the case of a cancellation, Wild Wolf’s Yoga will take £10 administration fee. Read the following for information on cancellations involving Retreats, Trainings, Workshops & Classes:

 

Retreat cancelation policy 

  • 2 months or more before the start of the retreat: 100% refund, minus the deposit
  • 1 to 2 months before the start of the retreat: 50% refund, minus the deposit
  • Up to 1 month before the start of the retreat: 0% refund will be given

Please Note: deposits can’t be used for other retreats or trainings.

Trainings/ Teacher Trainings cancelation policy 

  • 2 months or more before the start of the training: 100% refund, minus the deposit
  • 1 to 2 months before the start of the training: 50% refund, minus the deposit
  • Up to 1 month before the start of the training: 0% refund will be given, and the deposit can’t be used for other retreats or trainings

Please Note: deposits can’t be used for other retreats or trainings.

Classes cancelation policy 

  • 8 hours or more before the start of the class: 100% refund
  • Up to 8 hours before the start of the class: 0% refund will be given

 

Workshops cancelation policy 

  • 24 hours or more before the start of the workshop: 100% refund, minus the deposit if a deposit has been taken
  • Up to 24 hours before the start of the workshop: 0% refund will be given, and the deposit can’t be used for other retreats or trainings
  • If the workshop is booked through a teacher then we refer to their terms and conditions and we hold no responsibility for your booking.

Please Note: Deposits can’t be used for other retreats or trainings.

WORKSHOPS AND COURSES – TERMS AND CONDITIONS

Workshops and courses will only run if bookings reach our minimum number, (this will differ for every workshop) we will inform you in advance if we need to amend or cancel a workshop for this reason.

If Wild Wolf’s studio cancels a workshop or makes a change to a scheduled workshop which means you can no longer attend then you will be entitled to a transfer or a full refund.